Follow-up tasks and reminder rules

Your next contact.Schedule a specific day.

Turn 'remember to contact them' into work assigned to a person and a date.

LDG-015Implemented; configuration required
See how to use it
Real empty state and new-rule entry point in Lingdonggu automatic reminder rules
Reminder-rule entry point· Real system screenshot

No reminder rules currently exist. Only the original entry point was opened. No rule or in-app task was created, and no external reminder sent.

See this feature's highlights.

real work.
Details worth exploring.

Assign the owner.

Preview customers matched by reminder rules, then execute manually.

See the actual steps

Leave a conclusion when finished.

Complete the task and record its conclusion so the next person has evidence to continue.

See how to check

Make the deadline clear.
Assign the owner.

Turn 'remember to contact them' into work assigned to a person and a date.

This feature's focusNext step

Turn follow-up from memory into a specific plan

How the feature works. Actual results depend on information, permissions, and service requirements.

When to use it

Prepare first.
Make this task specific.

When a follow-up needs a specific owner and date, turn the next contact into a task that can be completed.

01

Task arrangements

description, due date, priority and owner.

02

Rule evidence

reminder conditions and the customers matched in the preview.

Complete steps

From the start.
To the next step.

Assign tasks, deadlines, priorities and owners, and record conclusions on completion. Preview customers matched by reminder rules, then manually run them to generate internal tasks. This does not mean external SMS is enabled.

01

Enter the task, due date, priority and owner.

02

Preview customers matched by reminder rules, then execute manually.

03

Complete the task and record its conclusion so the next person has evidence to continue.

Explore the real interface further

A closer look at details.
The work, opened up.

Explain the feature through real work

This time.
a specific day.

Suppose you need to follow up on customer feedback after sending samples.

Hypothetical scenario · Feature explanation, not a customer case or completed AI result
Previous handling steps

Simply say in chat, 'Ask again in a few days.'

With this feature

Create a specific task and owner, then record the actual conclusion after completing it.

Understand the tool and human handling separately

What the tool handles.
What you decide.

Feature assistance

Make the deadline clear.

Turn 'remember to contact them' into work assigned to a person and a date.

Preview customers matched by reminder rules, then execute manually.

Your review

3 key points.
After confirmation, continue.

  1. Preview the rule first, then have the user execute it manually.
  2. Check again whether each matched customer really needs that action.
  3. The result is an in-app task; it does not mean an external text message has been sent.

This compares feature handling scopes. Scenarios explain the sequence, not measured efficiency or completed customer cases.

Connect the work from step to step

Make this step clear.
Connect the next step.

Connect the task result back to customer communication and opportunities, rather than closing the task without a business record.

Return to Xunqi and CRM customer management for the complete workflow

Understand before use

Bring the actual conditions.
Continue this step of the work.

Reminder rules create in-app tasks. They do not mean external SMS or other notification channels are available.

Product facts and FAQsBack to the product feature directory

More details in this product

Teams and customer assignment

Clear customer ownership and member roles help several people continue the same business.

Explore this feature on its own