Understand the selected message first.
Actively select the message you need to understand.
See the actual stepsTranslation, analysis and reply drafts
Select this message.Prepare a clearer reply.
Understand messages or prepare drafts for the needs of this conversation.
01 · Start from
Current business information
Actively select the message you need to understand.
02 · Continue handling
Review and preparation
Request translation, analysis or a reply draft.
03 · You decide
Check, then continue
Edit against the original before deciding how to continue communicating.
Feature workflow illustration. No corresponding result screenshot is currently available. This is not completed business or an AI-generated result.
Understand the selected message first.
Keep customer context during analysis.
Understand messages or prepare drafts for the needs of this conversation.
This feature's focus3
message-assistance types
Source: translation, analysis, and reply drafts. Reply context includes up to eight messages, each up to 800 characters. Human review is required.
See this feature's highlights.
real work.
Details worth exploring.
Keep customer context during analysis.
Request translation, analysis or a reply draft.
See the actual stepsA reply draft with prior context.
Edit against the original before deciding how to continue communicating.
See how to checkExplain the feature through real work
This time.
clearer.
Suppose a customer asks for sample pricing before the team has confirmed a quotation.
Hypothetical scenario · Feature explanation, not a customer case or completed AI resultTreat a price in the AI draft as a business commitment.
Check the inquiry and recent context, then add confirmed facts and edit the draft.
When to use it
Prepare first.
Make this task specific.
When translating, organizing customer requests or preparing a reply, distinguish the context and recording method used by each action.
Message context
individual translation uses the selected text. Reply drafting references up to 8 recent messages, with up to 800 characters per message.
Reply facts
confirmed products, prices and dates, plus available AI configuration and credits.
Complete steps
From the start.
To the next step.
Select messages yourself for translation, analysis or replies. Single-message translation uses the selected text. Replies can include up to 8 recent messages of up to 800 characters each. Analysis can synchronize CRM first, then request drafts for human confirmation. AI configuration and credits are required.
01
Actively select the message you need to understand.
02
Request translation, analysis or a reply draft.
03
Edit against the original before deciding how to continue communicating.
3 types of assistance. 3 clear scopes.
Translate this message.
Reply with the context in view.
These actions all work with messages, but their content scopes and business-record methods differ.
Individual translation
Submit the selected text to understand this message. Check translated numbers, dates and terminology against the original.
Message analysis
Synchronize genuine messages to customer records first, then request an AI draft. You still confirm customer fields, opportunities and next actions item by item.
Reply drafting
Reference up to the latest 8 messages, with up to 800 characters each. Context is limited; add actual facts and review the draft.
8 and 800 are context limits in the source code, not performance improvements. Live calls require a model, credits and a connected account.
Understand the tool and human handling separately
What the tool handles.
What you decide.
Understand the selected message first.
Understand messages or prepare drafts for the needs of this conversation.
Request translation, analysis or a reply draft.
3 key points.
After confirmation, continue.
- Individual translation and reply generation submit different content scopes.
- Message analysis first synchronizes genuine messages to the customer record, then requests an AI draft. Information, opportunities and actions still need human confirmation.
- Check translations and drafts against the original. They do not automatically negotiate, commit to delivery dates or confirm sales.
This compares feature handling scopes. Scenarios explain the sequence, not measured efficiency or completed customer cases.
Connect the work from step to step
Make this step clear.
Connect the next step.
Before sending, check the recipient, current account, language, amounts and commitments. Confirm business records and AI suggestions separately; synchronized messages do not establish a sale.
Return to Email and WhatsApp · Linbo for the complete workflowUnderstand before use
Bring the actual conditions.
Continue this step of the work.
Individual translation processes the selected text. Reply suggestions may include up to 8 recent messages of up to 800 characters each. Analysis can synchronize to CRM before requesting a draft. AI configuration and credits are required; people confirm the results.
Product facts and FAQsBack to the product feature directoryMore details in this product
Web translation and reply checks
Continue understanding and preparing communication alongside the current browser conversation.
Explore this feature on its own