Conversations and media around the exchange.
Open conversations and media from your connected account.
See the actual stepsConversations, templates, media and archives
What was said then.The original conversation stays visible.
Connect current conversations with those that already happened.
Currently 0 channels and 0 conversations, with no own WhatsApp account signed in. Service-status marks do not prove account connection. No simulated customer messages or actual sending occurred.
See this feature's highlights.
real work.
Details worth exploring.
Template drafts with upstream review status.
Prepare variable templates according to the channel and review upstream approval or receipts.
See the actual stepsHistorical archives to revisit.
Revisit archived history and keep checking the corresponding communication.
See how to checkBefore you begin, get prepared.
Conversation evidence: current chats, media and archived history in your own account.
See application scenariosUse it for this specific task.
Once your own account is connected, confirm the route before reviewing conversations, media or history and handling templates and receipts.
See application scenariosFinish this step. Continue to the next.
Restore context using the original conversation and media. For customer archiving, separately check identity matching and synchronization benefits.
See application scenariosConversations and media around the exchange.
Template drafts with upstream review status.
Connect current conversations with those that already happened.
This feature's focus5
WhatsApp workspace pages
Source: customer conversations, channel numbers, template center, history archives, and signed-in accounts. Web and ChatApp capabilities are explained separately.
Explore the real interface further
A closer look at details.
The work, opened up.
Template and draft counts are 0, and no channel is selected. The editor shows the original example. No saving, AI call, review synchronization, or Meta submission occurred. Template approval is not implied.
No archive records or tasks exist; only the original entry point was opened. No real conversations synchronized, files saved, or messages sent. History archival completion is not established.
Explain the feature through real work
This time.
stays visible.
Suppose the business needs a ChatApp template with variables.
Hypothetical scenario · Feature explanation, not a customer case or completed AI resultTreat a locally prepared template as already approved upstream and delivered.
Check variables and review status, then inspect actual receipts after message processing.
When to use it
Prepare first.
Make this task specific.
Once your own account is connected, confirm the route before reviewing conversations, media or history and handling templates and receipts.
Conversation evidence
current chats, media and archived history in your own account.
Route information
ChatApp template variables and upstream review, or Web's actual conversation capabilities.
Complete steps
From the start.
To the next step.
View conversations, media and history in your own account. ChatApp supports variable templates and upstream reviews; Web has no official template center. HTTP callbacks need public reachability. Use receipts to check delivery.
01
Open conversations and media from your connected account.
02
Prepare variable templates according to the channel and review upstream approval or receipts.
03
Revisit archived history and keep checking the corresponding communication.
Conversations and templates have their own states
Content is prepared.
Check real approval and receipts next.
Customer conversations, channel numbers, template center, archived history and connected accounts are 5 work pages for different information. Template-center capabilities are described for the ChatApp route.
Make the variables and body clear first.
Create a draft, check the body and variables, and upload media or request AI copy suggestions as needed. Generated suggestions still require checking.
Saved does not mean approved.
Check upstream status after submission. Web has no official template center and cannot be promised ChatApp's review capabilities.
Check receipts for delivery.
HTTP callbacks must be publicly reachable. Confirm actual receipts after processing; local task submission does not mean the customer received a message.
Understand the tool and human handling separately
What the tool handles.
What you decide.
Conversations and media around the exchange.
Connect current conversations with those that already happened.
Prepare variable templates according to the channel and review upstream approval or receipts.
3 key points.
After confirmation, continue.
- Web does not have an official template center.
- ChatApp template status follows upstream review.
- HTTP callbacks must be publicly reachable. Judge delivery by actual receipts.
This compares feature handling scopes. Scenarios explain the sequence, not measured efficiency or completed customer cases.
Connect the work from step to step
Make this step clear.
Connect the next step.
Restore context using the original conversation and media. For customer archiving, separately check identity matching and synchronization benefits.
Return to Email and WhatsApp · Linbo for the complete workflowUnderstand before use
Bring the actual conditions.
Continue this step of the work.
ChatApp and Web have different capabilities. HTTP callbacks must be publicly reachable, and delivery follows actual receipts.
Product facts and FAQsBack to the product feature directoryMore details in this product
Translation, analysis and reply drafts
Understand messages or prepare drafts for the needs of this conversation.
Explore this feature on its own